Privacy Policy

Privacy Policy

Effective Date: July 2026

Collsolar ("we", "our", or "us") operates the website https://collsolar.com. We are committed to protecting the privacy of our business customers, partners, and website visitors.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request product information, submit inquiries, or communicate with our sales team.

1. Information We Collect

When you visit our website or contact us, we may collect the following information:

Business Information

  • Company name
  • Business type
  • Country/region
  • Industry information
  • Project requirements
  • Product interests

Contact Information

  • Name
  • Email address
  • Phone number
  • WhatsApp or other communication details
  • Shipping destination (when required for quotation)

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data
  • Cookies and analytics data

2. How We Use Your Information

We use collected information for the following purposes:

  • Responding to quotation requests
  • Providing product specifications and catalogs
  • Preparing OEM/ODM proposals
  • Communicating about projects
  • Processing sample requests
  • Improving website experience
  • Understanding customer requirements
  • Sending business-related updates (with permission)

We do not sell, rent, or trade your personal information to unrelated third parties.

3. B2B Customer Information

Because Collsolar serves global business customers, information submitted through:

  • Request Quote forms
  • Contact forms
  • Download forms
  • Engineering inquiries

may be used by our sales and technical teams to provide customized solutions.

Examples include:

  • Solar pole specifications
  • Project location
  • Quantity requirements
  • Technical drawings
  • Installation requirements

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience.

Cookies may collect information such as:

  • Visitor behavior
  • Traffic sources
  • Website performance

We may use services such as:

  • Google Analytics
  • Google Ads tracking
  • Shopify analytics tools

You may disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party services including:

  • Shopify
  • Payment providers
  • Logistics providers
  • Analytics providers
  • Communication platforms

These providers only receive information necessary to perform their services.

6. Data Security

We use reasonable technical and organizational measures to protect your information.

However, no internet transmission method is completely secure, and we cannot guarantee absolute security.

7. International Data Transfer

As a global B2B manufacturer, your information may be processed across different countries where our partners or service providers operate.

By contacting Collsolar, you acknowledge that your information may be transferred internationally for business communication purposes.

8. Your Rights

You may request:

  • Access to your information
  • Correction of inaccurate information
  • Removal of your information
  • Withdrawal of marketing communication

Please contact:

Email:
support@collsolar.com

9. Contact Information

Collsolar

Website:
https://collsolar.com

Email:
support@collsolar.com