The Q & A about the Download Center
- What is the download center?
We will upload all the information of our company and products to the cloud in the form of file packages, and customers can download these file packages through links on the official website. Quickly have a comprehensive understanding of our company, products, and technical parameters. This information can also be used in other more and wider business activities to help users attract more customers.
- Where to download it? Is it safe?
We will upload the file package to the Google cloud, and the whole process is safe and reliable. The customer will not have any risk in the process of downloading and viewing. Click the following link to download the file package:
Google drive Link:
- Do I need to enter my email account or password during the download process?
No, we do not hold any personal information about you and do not need to enter any personal account number or password during the download process. Please be assured that the download process is safe and secure.
- What’s in the package?
The file package contains the following contents:
- product manuals
- Product data sheet
- Product shipping and packaging data
- Product installation instructions
- Product video and photo (install video / photo, test video / photo, engineering display video / photo, 3d structure video / photo, application scene video / photo)
- product certification
- What happens if you can’t download it?
The customer can email us, and we will send the file packages to the customer through other channels.
- What if the package does not contain what I need?
We can be reached by email, and we will send the relevant documents according to your needs.
- Is there a quote in the file package?
Because the needs of different customers will be different, these differences will be reflected in the appearance design, quantity demand, battery capacity, solar power, power supply system, etc., we will make a 1 to 1 quotation according to different customer needs.
- What happens if there are any other problems?
Welcome to contact us by email, email address:sales@collsolar.com
